Terms & conditions

1. About these terms

These terms govern the supply of accounting support services by ADAM HOUSE (UK) LIMITED, Company No. 06414208 (“we”, “us”). Each engagement is confirmed by a written scope confirmation which prevails over these terms where inconsistent.

2. Services

Day-to-day bookkeeping, financial statement preparation, account processing and tax filing data support, as described on our Accounting support page and in each scope confirmation. We provide accounting data preparation; we do not provide tax or legal advice, statutory audit, or tax representation.

3. Fees and payment

Fees are stated in euros, quoted on request, and confirmed in writing per engagement — per period or per project scope, based on workload, records and cycle. Invoices are payable within 14 days of issue by bank transfer unless otherwise agreed in the scope confirmation.

4. Client responsibilities

You provide the documents listed in our checklist for each period, accurate to the best of your knowledge, and timely answers to questions reasonably required to keep your books. We rely on the completeness of what you send.

5. Delivery

Services are delivered remotely across Europe. Statement delivery dates are agreed per cycle in the scope confirmation. Delivery requires the period’s documents to have been received by the agreed cut-off.

6. Intellectual property

Your records remain yours. Working papers we produce are provided for your use and your advisors’ use in connection with your affairs.

7. Liability

Nothing excludes liability that cannot be excluded by law. Our services depend on the completeness and accuracy of the documents you provide; we are not liable for outcomes arising from incomplete or inaccurate records. Otherwise, each party’s aggregate liability is limited to the fees paid in the 12 months preceding the claim, and neither party is liable for indirect or consequential loss.

8. Cancellation and refunds

Either party may cancel a scheduled period of support by written notice at least 14 days before that period starts. Where work on a period has already begun, cancellation takes effect at the end of that period and fees for work completed are charged pro rata; completed periods are non-refundable. Prepaid fees for periods not yet started are refunded in full within 14 days of cancellation. To cancel, email support@adamhouseuk.org.

9. Complaints and contact

Complaints or questions about an engagement: support@adamhouseuk.org or 117 496 033. We acknowledge complaints within 5 business days and respond in writing.

10. Governing law

These terms are governed by the laws of England and Wales, where ADAM HOUSE (UK) LIMITED is registered, unless the scope confirmation expressly agrees otherwise for your engagement.